How do I Cancel my Policy?

To cancel a policy, NOW requires a written notice for privacy and compliance purposes.

Send an email to

Please provide the policy/certificate number and a brief message with the reason of the cancellation.

  • Cancellations are completed within 24-48 Hrs. A Confirmation email will be sent once completed.
  • A cancellation fee may vary per policy.
  • Refunds are prorated and could take 5-10 business days to appear on your bank statement.
  • Once a policy is cancelled it cannot be reinstated.
  • To check the status of your cancellation request you can call 888-585-2075 or email us at

Text "SUPPORT" to 888-585-2075 for additional assistance! 

Business hours: Mon-Fri 7:00AM-7:00PM (CT)